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Consumer protection

RU

Returning a non-defective product: your rights under the law

A non-defective non-food item can be exchanged within 14 days if it didn't fit and wasn't used.

RU

Returning a non-defective product: step-by-step guide

A non-defective non-food item can be exchanged within 14 days if it didn't fit and wasn't used.

RU

Returning a non-defective product: deadlines & limitation periods

A non-defective non-food item can be exchanged within 14 days if it didn't fit and wasn't used.

RU

Returning a non-defective product: what documents you need

A non-defective non-food item can be exchanged within 14 days if it didn't fit and wasn't used.

RU

Returning a defective product: your rights under the law

If defects are found, the consumer may demand a refund, replacement or repair.

RU

Returning a defective product: step-by-step guide

If defects are found, the consumer may demand a refund, replacement or repair.

RU

Returning a defective product: deadlines & limitation periods

If defects are found, the consumer may demand a refund, replacement or repair.

RU

Returning a defective product: what documents you need

If defects are found, the consumer may demand a refund, replacement or repair.

RU

Refund for a service or online course: your rights under the law

You may cancel a service at any time, paying only the provider's actual incurred costs.

RU

Refund for a service or online course: step-by-step guide

You may cancel a service at any time, paying only the provider's actual incurred costs.

RU

Refund for a service or online course: what documents you need

You may cancel a service at any time, paying only the provider's actual incurred costs.

US_FEDERAL

Debt collection rights (FDCPA): your rights under the law

The law limits collectors: call times, threats and false statements are prohibited.

US_FEDERAL

Debt collection rights (FDCPA): step-by-step guide

The law limits collectors: call times, threats and false statements are prohibited.

US_FEDERAL

Debt collection rights (FDCPA): what documents you need

The law limits collectors: call times, threats and false statements are prohibited.

US_FEDERAL

Product warranties (Magnuson-Moss / Lemon law): your rights under the law

Federal law governs written warranties; states add lemon laws for vehicles.

US_FEDERAL

Product warranties (Magnuson-Moss / Lemon law): step-by-step guide

Federal law governs written warranties; states add lemon laws for vehicles.

US_FEDERAL

Product warranties (Magnuson-Moss / Lemon law): what documents you need

Federal law governs written warranties; states add lemon laws for vehicles.

RU

Returning goods bought online: your rights under the law

For distance purchases, goods can be returned within 7 days without giving a reason.

RU

Returning goods bought online: step-by-step guide

For distance purchases, goods can be returned within 7 days without giving a reason.

RU

Returning goods bought online: deadlines & limitation periods

For distance purchases, goods can be returned within 7 days without giving a reason.

RU

Returning goods bought online: what documents you need

For distance purchases, goods can be returned within 7 days without giving a reason.

RU

Warranty repair and its deadlines: your rights under the law

Warranty repair may not exceed 45 days; on delay — penalty and a right to refund.

RU

Warranty repair and its deadlines: step-by-step guide

Warranty repair may not exceed 45 days; on delay — penalty and a right to refund.

RU

Warranty repair and its deadlines: deadlines & limitation periods

Warranty repair may not exceed 45 days; on delay — penalty and a right to refund.

US_FEDERAL

Wage garnishment limits (US): your rights under the law

Federal law caps the portion of earnings that can be garnished for debts.

US_FEDERAL

Wage garnishment limits (US): step-by-step guide

Federal law caps the portion of earnings that can be garnished for debts.

US_FEDERAL

Identity theft & credit (US): your rights under the law

Identity-theft victims can freeze credit, dispute entries and restore their report.

US_FEDERAL

Identity theft & credit (US): step-by-step guide

Identity-theft victims can freeze credit, dispute entries and restore their report.

US_FEDERAL

Identity theft & credit (US): what documents you need

Identity-theft victims can freeze credit, dispute entries and restore their report.