Returning a non-defective product: step-by-step guide
A non-defective non-food item can be exchanged within 14 days if it didn't fit and wasn't used.
A non-defective non-food item can be exchanged within 14 days if it didn't fit and wasn't used.
A step-by-step plan — no fluff, with citations.
Action plan: 1. Keep the appearance, tags and proof of purchase. 2. Ask the seller to exchange/return in writing. 3. If there is no replacement, demand a refund. 4. If refused — a written claim, then a complaint or lawsuit.
Applicable norms with links to the primary source are below. This is information, not legal advice: for serious matters, consult a lawyer.
FAQ
Is a receipt required?
No, other proof of purchase is allowed.
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Ask for freeThis material is informational and not legal advice. The law changes — verify against the primary source.