Returning a non-defective product: your rights under the law
A non-defective non-food item can be exchanged within 14 days if it didn't fit and wasn't used.
A non-defective non-food item can be exchanged within 14 days if it didn't fit and wasn't used.
What the law guarantees you here and how to use it.
What you can do: — Keep the appearance, tags and proof of purchase. — Ask the seller to exchange/return in writing. — If there is no replacement, demand a refund.
Applicable norms with links to the primary source are below. This is information, not legal advice: for serious matters, consult a lawyer.
FAQ
Is a receipt required?
No, other proof of purchase is allowed.
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Ask for freeThis material is informational and not legal advice. The law changes — verify against the primary source.