Returning goods bought online: deadlines & limitation periods
3 min read · consumer
For distance purchases, goods can be returned within 7 days without giving a reason.
For distance purchases, goods can be returned within 7 days without giving a reason.
The key deadlines you must not miss and when the clock starts.
7 days after receipt (ЗоЗПП ст. 26.1).
Don't wait until the last day: preparing documents takes time, and a missed deadline is often irreversible.
Applicable norms with links to the primary source are below. This is information, not legal advice: for serious matters, consult a lawyer.
Norms & sources
- Закон РФ «О защите прав потребителей», ст. 26.1
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