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Warranty repair and its deadlines: step-by-step guide

3 min read · consumer

Warranty repair may not exceed 45 days; on delay — penalty and a right to refund.

Warranty repair may not exceed 45 days; on delay — penalty and a right to refund.

A step-by-step plan — no fluff, with citations.

Action plan: 1. Hand in the item with an acceptance act. 2. Record the repair start date. 3. On delay — claim penalty or refund. 4. If disputed — claim and lawsuit.

Applicable norms with links to the primary source are below. This is information, not legal advice: for serious matters, consult a lawyer.

Norms & sources
  • Закон РФ «О защите прав потребителей», ст. 20

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This material is informational and not legal advice. The law changes — verify against the primary source.

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